Please consult with the following FAQs before writing to OvisLink Tech Support Team for further assistance.

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Network Adapter FAQs
How can I make GE-2000N to work under WinXP?
How can I make GE-2000NF to work with Ether-FSH24G switch
How can I determine if my Ovislink Ethernet card is good or not?
How do I install the drivers for my network adapter?
How can I change the IRQ for the 8029 PCI Ethernet card since it is a PnP device?
How do I update the RTL8029(AS) driver for Windows 98?
I have installed the switch and network cards correctly. Each computer can see itself in Network Neighborhood, but cannot see the other computers. What's the problem?
I just installed an 8139ATX network card in my computer.  I am able to browse Network Neighborhood and see myself, but I can't see other computers on my network.
What operating systems are supported with your 8139ATX network adapters?
Where do I locate the drivers for Windows 2000 and Windows Me?
What are the advantages of using the GE-2000N Gigabit network adapter?
How do I use the NE2000 driver on a Solaris operating system with the RTL8019 ISA PnP Ethernet adapter?


How can I make GE-2000NF to work with Ether-FSH24G? (return to top)

Please click on the this link to view the configuration guide.

How can I determine if my Ovislink Ethernet card is good or not? (return to top)

All of our Ovislink Ethernet cards, including the 8019, 8029 and 8139 come with diagnostics test software. The diagnostics test will show if the card is good or not.

  1. Start up your system with a boot-up diskette such as MS-DOS6.22 or Windows 95/98 in Command Prompt.

  2. Replace the diskette with the Ovislink driver diskette.  Type "Rset8xx9" and the diagnostics test menu will show.  Some test items require at least two computers to conduct the task such as the Cable Connection Test and the Diagnostics test on a Network.  If the Ethernet card passes the EEPROM Test and Diagnostics Test on Board, it means the Ethernet card is okay.  Otherwise, the card is defective.

How do I install the drivers for my network adapter? (return to top)

Upon bootup of your PC, the Windows add new hardware wizard will appear.  Follow the instructions on this wizard.  When prompted for location of the drivers, de-select the first three choices and only select "Specify a location".  Then browse to the driver location and make sure "drive letter" :\win98 is selected.  (Do not choose root of drive letter).  Complete the rest of the wizard.

How can I change the IRQ for the 8029 PCI Ethernet card since it is a PnP device? (return to top)

You can change the IRQ for the the 8029 card, but not in all cases. These are possible solutions: 

  1. Try changing the 8029 card to a different PCI slot.. For example, if you are at PCI slot 3, the 8029 card may have a conflict problem with another device. Therefore changing to a different PCI slot could solve the problem.

  2. Change the IRQ of the other device that has a conflict with the 8029 card.  Let’s say, if both the sound card and the 8029 require the same IRQ, changing the sound card to a different IRQ may solve the problem.

  3. Some motherboards allow you to assign the IRQ for the device in the CMOS setup menu.  You can try this function to solve the problem.  Contact your motherboard supplier for further detailed information.

  4. Update the motherboard's BIOS, if available.

  5. If none of these methods work, replace the 8029 card with our 8139 Ethernet card.

How do I update the RTL8029(AS) driver for Windows 98? (return to top)

  1. Open System Properties. To do this, right click on the My Computer icon on your desktop, then select Properties. Alternatively double click on the System icon in Control Panel.

  2. Select the Device Manager tab.

  3. Double click on Network adapters and select the Realtek RTL8029 Ethernet Adapter and Compatibles device.

  4. Click on Properties.   Select the Driver tab and click on Update Driver. 

  5. Click on Next.  Insert your driver diskette into the floppy drive or extract your downloaded driver to a temporary path.

  6. Select the Search for a better driver than the one your device is using now (Recommended) Item and click Next.

  7. Select the "Specify a location" and browse to the driver location and make sure "drive letter" :\win98 is selected.

  8. Click on Next.  Windows 98 will search the updated driver, and find the Realtek RTL8029(AS) PCI Ethernet NIC device.

  9. Windows will start copying the updated driver files and the other networking components. 

  10. When Windows finishes installing the updated driver, click on Finish reboot when prompted.

I have installed the switch and network cards correctly.  Each computer can see itself in Network Neighborhood, but cannot see the other computers.  What's the problem? (return to top)

First, please check the "Link" light on your switch to make sure the connection are made correctly.  If LED is not on, please double check the connection and cables.  Crossover cable might be needed when you connect 2 cards together.

 

Next, you need to set the workgroup name of both computers to be the same. 

 

If you are still unable to see the other computers.  This is a problem caused by Windows not by the switch and cards.  Please install the NETBUEI protocol on all computers.  Then right click on "Network Neighborhood" or "My Network Place" and Select "Search for computers".  Enter the name of the computer you wish to find and it should find it on the right hand side.

I just installed an 8139ATX network card in my computer.  I am able to browse Network Neighborhood and see myself, but I can't see other computers on my network. (return to top)

Check to see that all your network configurations and cabling are made and correct.  Uninstall the adapter from Device Manager.  Then find and delete the following files: "rtl8139.sys" & "netrt*.*"   Reboot and let Windows detect your adapter and reinstall making sure that the file path for the driver location is "drive letter" :\win98.

What operating systems are supported with your 8139ATX network adapters? (return to top)

Ovislink network adapters include drivers for most operating systems including:

Microsoft Windows 2000/XP

Novell Netware 3.x/4.x

SCO UNIX

Microsoft Windows 95/95OSR2/98/CE/Me

Novell personal & netware

Linux

Microsoft Windows NT 3.5x/4.0

MacOS 8.x/9.x

UNIX Packet driver

Microsoft WFW 3.x

IBM OS2/DOS LAN Server 3.0/4.0

Lantastic 4.x/5.x/6.x

Microsoft LAN Manager 2.1/2.2

Banyan Vines (NDIS)

FTP PC/TCP

NDIS driver

 

Where do I locate the network adapter drivers for Windows 2000 and Windows Me? (return to top)

Windows 2000 and Windows Me have built-in drivers for our network adapters.  Therefore, it automatically detects and installs them.

What are the advantages of using the GE-2000N Gigabit network adapter? (return to top)

A Gigabit Ethernet is imperative for two reasons: faster systems and faster backbones.  As Fast Ethernet makes its transition to a widespread desktop technology, a faster backbone network is necessary, and Gigabit Ethernet technology fills that need perfectly.  As systems get even faster, and technology improves, Gigabit Ethernet will migrate to the desktop.  Simply put, faster systems require faster networking, input/output (I/O), memory throughput, and access to larger memory and storage in order to remain balanced.

How do I use the NE2000 driver on a Solaris operating system with the RTL8019 ISA PnP Ethernet adapter?
(return to top)

  1. Insert the Realtek 8019 ISA Ethernet adapter in your PC's expansion slot.

  2. Run "rset8019.exe" to configure and test the adapter, and set the Operating Mode as follows:
    - Set "Operating Mode" to "Jumperless" and set the proper IRQ and I/O.  (Write down the IRQ and I/O address for later use)
    - Set "Operating Mode" to "Plug & Play" and reboot the system. (Run "rset8019.exe" again and write down the IRQ and I/O address for later use)

  3. Startup Solaris and log on to Solaris as "Superuser" (root).

Or if you have PNP BIOS, change the driver to Novell NE2000.  For example, when replacing a 3Com EtherLink III driver with a Novell NE2000 driver, do the following as root:

  1. # mv /etc/hostname.elx0 /etc/hostname.nei0

  2. Now perform a reconfiguration boot to let your changes take effect: # touch /reconfigure

  3. Edit /kernel/drv/nei.conf to change "ioaddr" and "intr" value specified in step 2.
    Warning: The IRQ and I/O address in "nei.conf" file should match the settings indicated when running the "rset8019.exe" program

  4. Reboot the system

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